Pizza Mia

My family used to love used to love this place. Service has gone down. Last night it took 2 hours for a delivery. When I called to see where my order was, an hour into waiting for it, girl on phone had no idea what to tell me. I asked for the manager and could hear him in background telling to tell me my order is on its way. He proceeded to say online orders take longer. When order arrived , delivery boy dropped my food onto my driveway ,spilling it everywhere. Not his fault it wasn't properly zipped into warming bag. Told him not to worry I would call to tell owner what happened. Could not get through on phone, busy signal. It's a shame how bad Pizza Mia hS gotten. LOST MY BUSINESS FOREVER

Edit: The service is going downhill quickly, and it pains me to say this. As I mentioned below, it is often very tough to get through to them via the phone. Today, after getting a busy signal for quite a while, we went there to place our order only to find out they decided to only serve pizza & salad instead of their entire menu. That screwed up our plans royally (if we had known that on the phone, it would have been easier, but alas, that's no longer possible, it seems). So, we nixed the Pizza Mia plan and went elsewhere. First time we've ever said no to Pizza Mia, but...it's getting tough to deal with them. SADLY! Love Pizza Mia in general. Kills me. Hope they fix their issues. My ONLY complaint is that it's often exceptionally difficult to get through when calling Pizza Mia -- the call routinely results in a phone-service operator message (not a business-created message). We usually give up after 15 - 20 minutes. Usually, we just end up going there and put on our order in-person; but that tells you how good it is that we still do that. Still, I wish they would improve their phone system because it's a little aggravating.

Pizza Mia has become my favorite pizza place by far! Everything I've ever ordered has been delicious. Especially the original Chub. I made the mistake of ordering the skinny chub and it's not the same. Order the original Chub with the Au jus! It is absolutely delicious!!!!! Nothing you have ever tried before. But tonight since it was New Year's Eve of 2022, I decided to order a large pizza, play some family game night and wait for the ball to drop for countdown. I ordered half pepperoni, sausage and mushroom per my 9 years old's request and the other half I just told her veggies which was spinach, tomato, onion and green pepper. Sooooo delicious! Price was reasonable and super yummy the next day.

Previously wrote GREAT review. Been ordering from here for years. Tried yesterday FORTY TWO times with NO answer. Busy signal. VERY unacceptable!! I have seen a LOT of reviews stating the same. Pizza Mia management U NEED TO CORRECT this. You are losing customers quickly. SO negligent & insulting to long time customers spending HARD earned money. Guess the other pizza places in Homer Glen will be getting new customers. Sure wish management would read & respond to reviews!!